Customer privacy notice
This privacy notice tells you what to expect us to do with your personal information.
Contact details
contact@smallproducers.scot
What information we collect, use, and why
We collect or use the following information to to help find and fix bugs by identifying user operating system and browser, and respond to user queries:
- Names and contact details
- Website and app user journey information
- User OS and browser type
Lawful bases
Our lawful bases for collecting or using personal information for to help find and fix bugs by identifying user operating system and browser are:
- Consent
Where we get personal information from
- People directly
How long we keep information
Personal information is stored only where it is needed. Where personal information is no longer need it is destroyed or anonymised.
Personal information that is deemed no longer needed is destroyed or anonymised within a period of 12 months.
Who we share information with
Data processors
Google Analytics
This data processor provides anonymised web traffic analysis for us.
Hostinger
This data processor provides our web hosting and email services.
Others we share personal information with
- Organisations we’re legally obliged to share personal information with
Sharing information outside the UK
Where necessary, we may transfer personal information outside of the UK. When doing so, we comply with the UK GDPR, making sure appropriate safeguards are in place. Please contact us for more information.
Where necessary, our data processors may share personal information outside of the UK. When doing so, they comply with the UK GDPR, making sure appropriate safeguards are in place. Please contact us for more information.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal data.
Your right to rectification – You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal data in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal data in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.
You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Last updated
19 June 2024